Boothroyd and Company Kenilworth have been awarded the Best Letting Agency Award for Kenilworth…to add to the Best Estate Agency Award for 2017 and 2018.

 

Directors John and Alison Boothroyd could not be prouder of this accolade.  John commented “As a company that has never been one for self-promotion it is humbling to be sought out, and recognised for the exceptional work our teams do day in day out.  I do not need reminding how long I have been an estate agent, but principally this business hasn’t changed in the forty years I have practiced in Kenilworth.  As the principal of Boothroyd and Company I have standards that I hold myself to.  However, having a team of 13 people who strive to achieve those same standards surely only makes for an exciting company to interact with.

 

In a time when many estate agents are cutting back on staff, we have actually invested further by adding two new members of staff to our frontline teams to reinforce the importance of exceptional customer care.  Olivia Allen has joined our team having completed her degree at Nottingham Trent University and has proved very popular with our clients and Amy Turner has so far been working behind the scenes getting acquainted with our accounts team and procedures.  Both are already valuable additions to our fantastic  team.

 

Alison Boothroyd added “I am so pleased that the dedication and hard work demonstrated by Caroline Jones, Lettings Manager, has been rewarded.  Lettings is an extremely fast paced, and sometimes stressful part of our business, and to see the professionalism demonstrated by Caroline and her team each day gives me confidence that our clients, and tenants, are in safe hands.  The award was decided through a series of Mystery Shopping Exercises conducted by The British Property Awards and reading the feedback just shows the depth of knowledge and understanding we have.  John has already mentioned that estate agency fundamentally hasn’t changed and we have tried to stay as loyal to our beliefs, and dare I say that is bringing through tremendous results for our clients.  In trusting Boothroyd and Company with your rental property you know that everything will be dealt with at one office, under the direction of a Lettings Professional…something our clients think is priceless.  Unlike John, I am all for a little self-promotion and would suggest any landlord who seeks an award winning service to get in touch with us.  You will not be disappointed”